LOTUS WRAP

Terms and Booking Policy

Last updated: October 2026

Service Agreement

By booking Lotus Wrap services, you agree to the following terms. These terms apply to all Lotus Preserve and Lotus Living services.

Quotations

  • Quotations are based on photos and information you provide. Final pricing may adjust based on on-site assessment.
  • Quotations are valid for the period stated on the quote (typically 14 days).
  • All prices are in Canadian Dollars (CAD) and subject to applicable taxes.

Booking and Deposits

  • Bookings are confirmed upon acceptance of a quotation.
  • A deposit may be required to secure your booking date. Deposit amounts are stated on your quotation.
  • Deposits are applied toward the total service cost.

Cancellations

  • Cancellations made more than 7 days before the scheduled installation date may receive a deposit refund.
  • Cancellations within 7 days of the scheduled date may forfeit the deposit.
  • We reserve the right to reschedule due to weather or safety concerns.

Service Limitations

  • Not all furniture is suitable for shrink-wrapping. Suitability is assessed during the quote process and confirmed on-site.
  • While professional shrink-wrapping provides excellent weather protection, we cannot guarantee that furniture will remain completely dry or free of condensation under all conditions.
  • Shrink-wrapping is not engineered to support heavy snow loads. Periodically clearing excess snow from wrapped surfaces is recommended where safe to do so.
  • Lotus Wrap is not liable for damage caused by extreme weather events, wildlife, vandalism, or pre-existing furniture conditions.
  • Lotus Living enclosures are seasonal coverings, not permanent structures. They are not engineered for snow loads. Never use combustion appliances inside an enclosed space.

Spring Removal

  • All Lotus Preserve packages include planned spring removal and material take-away.
  • Removal timing is coordinated between Lotus Wrap and the customer as spring approaches.
  • Lotus Wrap is not responsible for the condition of furniture upon removal beyond normal expectations for the wrapping service provided.

Neighbourhood Days and Referrals

  • Lotus Leader referral credits are applied only after qualifying paid installations are complete.
  • Self-referrals and duplicate household registrations are not eligible for rewards.
  • Lotus Wrap reserves the right to modify or discontinue the referral programme with reasonable notice.

Liability

Lotus Wrap\'s total liability for any claim arising from our services is limited to the amount paid for the specific service in question. We are not liable for indirect, consequential, or incidental damages.

Changes

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the updated terms.